Privacy Policy

Last updated: January 1, 2026

Information We Collect

We collect information you provide directly to us, such as when you create or modify your account, request services, contact us for support, or otherwise communicate with us.

When you use our vacation rental management services, we may collect information about your property, bookings, guest communications, and financial transactions.

We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, and pages viewed.

How We Use Your Information

To provide, maintain, and improve our vacation rental management services

To process transactions and send related information including confirmations and invoices

To send you technical notices, updates, security alerts, and administrative messages

To respond to your comments, questions, and requests and provide customer service

To communicate with you about products, services, offers, and events

To monitor and analyze trends, usage, and activities in connection with our services

Information Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy.

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, and customer service.

We may disclose your information if required by law or if we believe such action is necessary to comply with legal obligations or protect our rights.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

Your Rights and Choices

You may access, update, or delete your account information at any time by logging into your account or contacting us directly.

You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications.

If you are a resident of California or the European Union, you may have additional rights under applicable privacy laws.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and improve our website functionality.

You can control cookies through your browser settings, though some features of our website may not function properly if you disable cookies.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties.

We may integrate with third-party booking platforms and payment processors, which have their own privacy policies.

Children's Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from children under 18.

Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the 'Last Updated' date.

Contact Information

If you have any questions about this privacy policy or our privacy practices, please contact us:

Haven Vacation Rentals

Phone: (865) 263-7366

Email: info@havenvacationrentals.com